Privacy Policy
- Objective
At Audacie, privacy and the protection of personal information are important to us. That is why, through this privacy policy, we are committed to preventing any risk related to the protection of personal information under applicable laws.
To ensure this protection, Audacie will only collect, process, and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case your consent will not be required.
Accordingly, the purpose of this policy is to inform you of why and how Audacie, or anyone acting on its behalf, collects and uses personal information in connection with our business activities. We retain personal information only if necessary to meet our business, regulatory, and legal requirements.
- Definition
For this policy, “personal information” means any information about an identifiable individual or information that allows an individual to be identified.
- Consent Procedures
To collect personal information from an individual, it is necessary to obtain his or her consent. The form of consent may vary depending on the circumstances and the type of information sought.
At Audacie, we are committed to obtaining consent, whether express or implied, from you or your authorized representative, before collecting personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a similarly situated individual.
If we wish to use personal information for a new purpose, we will describe the intended use to you and seek your consent again.
- Personal Information Collected
Audacie collects personal information for the purposes disclosed to you, as described in this Policy, or as permitted or required by law.
The personal information collected, as well as its sensitivity, may vary depending on the context of the interactions between you and Audacie. Therefore, we must first inform you of the nature of the personal information we use.
Confidential information may include, but is not limited to, the following:
Names and Contact Information: Name or other unique identifier, addresses, telephone and fax numbers, e-mail addresses, and other similar data used to communicate with you.
Demographic Data: Age, gender, marital status, personal relationships, language of communication, and country of origin.
Credentials: Government or other regulatory identification numbers or similar forms of identification, passwords, or other similar security information used to identify you and access your account.
Financial or Business Information: Payment data, financial statements, tax returns, or other financial or business information of any kind.
Interactions: Business information, processes, products or market knowledge, documents, data, and electronic communications.
Recruitment Information: Professional status, educational history, former employers, school transcripts, and identification in connection with a reference check.
- Use of Personal Information
Information is collected for the purposes and objectives set out in this privacy policy.
Audacie attaches the utmost importance to the security of your personal information and undertakes to treat it under industry norms and standards, solely for the purposes for which it is collected, as described in this policy or in a specific notice to that effect. However, given the security limitations inherent in transmission via the Internet, it is impossible to safeguard your personal information. Information transmitted to us is therefore ultimately at the user’s own risk.
Here are some of the reasons we collect your personal information:
To Administer your Customer Account: We collect your information to open your customer account, for accounting and billing purposes.
To Provide a Service: We will collect and process the data and information necessary to fulfill our mission and professional obligations.
To Ensure and Improve our Services Rendered: Data collected during your interactions with our services may be used to analyze improve and adapt the operation of our services.
To Offer Personalized Services: Collecting and analyzing the data generated by your interactions with our services enables us to develop and create services that are relevant and always best meet your expectations, particularly to provide adaptation measures for customers who require them.
To Protect the Privacy of our users: The data collected enables us to verify the identity and protect the privacy of people who communicate with us by telephone, electronically, or otherwise.
To Meet Legal, Regulatory, or Risk Management Obligations: Data is collected to meet obligations arising from laws, regulations, or international treaties.
For Any Other Use Required by Applicable Laws.
- Access to and Control of Personal Information
Audacie ensures that all personal information in its possession is as accurate, current, and complete as is necessary for the purposes for which it is to be used.
You have the right to request access to your personal information for verification purposes and to request a correction if your personal information is inaccurate. If you believe that your personal information is inaccurate, or if you wish to have access to your personal information, you may make a request using the contact information provided at the end of this policy.
To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.
In addition, there may be circumstances where we will not be able to provide you with access to your personal information. When access may lead to the disclosure of another person’s personal information and that person refuses to consent to its disclosure, or when legal restrictions apply. If such a situation arises, we will advise you of the reason why we cannot provide you with access to your personal information.
- Disclosure to Third Parties
We do not share your personal information with companies, organizations, or individuals outside Audacie, except for our authorized suppliers and partners who need access to the information for the purposes listed in this policy and within the limits of this policy, as well as in the following cases:
- With your consent.
- For storage on cloud servers, in which case personal information may be transferred to third-party jurisdictions. Please note that we only retain the services of reputable companies with privacy policies.
- For external processing purposes: We transfer personal information to other trusted companies or individuals who process it on our behalf, according to our instructions, in compliance with this privacy policy, with a level of data security at least equivalent to our own, and in compliance with any other appropriate security and confidentiality measures.
- For legal reasons: We may transfer personal information outside our company if access to such information is necessary to comply with applicable laws and regulations.
Audacie will not sell or rent your personal information to third parties.
- Cookies and Similar Technologies
Audacie may use cookies, web beacons, log files, or other technologies to collect certain personal information about visitors to our website and the recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted by the server to the browser during a visit to the website that uniquely identifies the current connection. This data may include information such as your Internet Protocol (IP) address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the time spent on the site, and other statistics.
Cookies are used to retrieve search history to facilitate the user’s online browsing experience. It is important to note that, depending on the settings you choose, activating the cookie option may allow other servers to install cookies on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Please note that our website may contain links or references to third-party sites. This policy no longer applies when you leave our website, and Audacie is not responsible for the collection or processing of personal information by these third parties or via these external sources.
- Retention of personal information
Audacie keeps the data collected for different periods, depending on its nature and its usefulness in offering our services. During the retention period, Audacie takes physical and technical measures to ensure the security of data containing personal information.
The main places where personal information is stored are Audacie’s various establishments.
Personal information may be stored outside the country in which you live if a third-party supplier or other entity to whom we disclose personal information per this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed, or stored.
- Other information
We always indicate the date on which the latest changes to this policy were made. If the changes are significant, we will post a prominent notice on our website (including, for certain services, via e-mail notification).
If you have any questions about this policy, you can contact us at confidentialite@audacie.com.
Policy last updated: October 17, 2023